SUGGESTED RESOURCES:

BOOKS, PUBLICATIONS, YOUTUBE SHORTS

Ryan Dunlap of Conflictish has a series of “shorts” on Conflict, Triggers and Communication

A diagram titled "Anger Iceberg" illustrating emotions related to anger. The iceberg is shown with the word "Angry" at the waterline, and various emotional words like "embarrassed," "shame," "disrespectful," "guilty," "trauma," "annoyed," "disappointed," "hurt," "worried," and "offended" beneath the surface. The top of the iceberg has a note explaining that most of the iceberg is hidden below water, representing hidden feelings. The diagram is credited to The Gottman Institute, with a research note about Dr. John Gottman.

Jefferson Fisher shares many practical and helpful suggestion for conflict, communication and meaningful responses.

Diagram of an iceberg labeled 'Iceberg of Conflict.' The visible part above water is labeled 'Issues' and 'Personalities.' The submerged portion is divided into sections labeled 'Emotions,' 'Interests, needs, and desires,' 'Self-perceptions and self-esteem,' 'Hidden expectations,' and 'Unresolved issues from the past.' The base of the iceberg at the waterline is labeled 'Awareness of interconnection.'

Book cover titled "Resolving Conflicts at Work: Ten Strategies for Everyone on the Job" by Kenneth Cloke and Joan Goldsmith, with a foreword by Warren Bennis. The cover features a woman working at a desk outdoors on grass with a blue sky and white clouds.